Sales Quick Reference Guide
From the Navigation Panel select Sales. From the Sales list view you can complete the following common actions:
From the navigation panel, select Sales. Then select 'Orders'. From the list view you need to know how to complete all the basic actions below. You should then learn how to complete all of the advanced processes.
Basic Sale Processes
Star | How To | Skill | Video |
|---|---|---|---|
***** | Creating a new sales order, adding in a customer, adding in the customer's reference, adding in products to the sales order and clicking on button Save and Close (auto warehousing will kick in and produce the shipment for you) | ||
***** | The quote feature of Readysell 8 is started by setting a sale order's transaction code field to 'SALQUO'. When the quote is accepted it will become read only and retained in case any questions ever come up about any differences between the generated order and the quote. | ||
***** | Find and select the sales order you no longer require (the customer may have rung up and cancelled their order with you) and click on button Cancel Order | ||
***** | Manually creating a sales shipment for the purpose of a front end Point Of Sale purchase, add in customer if required, scan in products, click on button Complete (to take the relevant stock off stock on hand and complete the invoice side of it) | ||
***** | Manually creating a picking slip for a sale shipment. Create a new sales order, add in customer, reference and products, click on button Ship, click on button Pick. This will set the status of the sale shipment to in progress and print off a picking slip so you can go and pick and pack the goods, then click on button Complete when you are ready to invoice the sale. | ||
***** | Crediting a Sale Invoice from a printed invoice (A4 or Receipt) | When a customer walks into your shop with the original receipt/invoice and the goods, scan the receipt/invoice, click on credit, a sale shipment opens with the lines on there as negative quantities, change quantities if required, select reason for credit and click on button Complete. | |
***** | Entering a Sale credit as a shipment. Creating a new sale shipment, adding in the customer (if required), add in products with a negative quantity which will make the values go negative, click on button Complete. | ||
***** | Manually Picking/ Packing Sale Shipment. The picking slip prints when auto warehousing creates a sale shipment from an order which sets the status of the sale shipment to in progress. Once you have used that picking slip to go and pick and pack the goods, scan the barcode on the picking slip which will open the sale shipment, make any required changes and then click on button Complete when you are ready to invoice the sale shipment. | ||
***** | You can only reverse a sale shipment if its status is Posted. Open the Sale Shipments window, search for and select the sale shipment, click on button Reverse (up in the top ribbon). This will reverse the sale shipment and the invoice (if an invoice exists yet) which means the stock will go back to stock on hand and the dollar value for this invoice from the customers open items is reversed and allocated against the original invoice all in one go. You will need to then let the order reship or hit the ship on the sales order to push it through faster. | ||
***** | Where more than one sale shipments have been created for a sales order and the finalize button is activated or the customer is set to one invoice per order, open the sale shipments module, search for the customer, select all sale shipments to invoice (use Ctrl and click on all sale shipments to be invoice) and click on button Invoice. This opens the Invoice window ready for you to click on button Finalize. | ||
***** | Lay-bys in Readysell 8 are processed by making a payment against a sales order. Use the Pay button on the top ribbon to make a payment against the order (which can be the whole amount at once or payments by installments). | ||
***** | Select the sales order and click on the Pay button on the top ribbon of the sales order. Process the payment on the sales order. Auto warehousing will kick in and release the sale shipment and print the picking slip and the sale shipment can then be completed. | ||
***** | Whilst in a sales order or sale shipment that has a status of Open (cannot be any other status), select which lines of products need stock adjustments done (use the Ctrl button on your keyboard and use the mouse to select the product lines) right click and hover over New, further options open, click on Stock Adjustments. A new stock adjustment window opens which automatically adds in all product lines previously selected, change the quantities if required, select a reason for adjustment and click on button Finalise. (save will not action the stock quantity adjustment, it will only save what you've done so far on it) | ||
*** | Open up the Sales Back Orders module, make sure your filter at the top shows Outstanding Back Orders. Hold down the Ctrl and A buttons on your keyboard to select all sales back orders in the list, click on button Show In Report, select the type of report you want (by customer or by supplier) and the report previews to screen. | ||
*** | Open up Sales and then Deliveries. Create a New delivery, scan in all the invoices/shipments to be added to the delivery in the order you wish to have them delivered, click on button Save, click on button Tag As Delivered, click on button Show In Report, select Delivery Manifest and click on button Print. Once the delivery has been completed, if there are any that weren't delivered you can delete those off and then Post the Delivery | ||
** | Invoicing customers who are set to Batch Invoicing (i.e. one invoice per month). They receive delivery dockets throughout the month and then get an invoice at the end of the month for all of those delivery dockets. Open up sales and then Invoice Runs, create a New sale run, Extract Shipments onto the run to be invoiced, click on OK, click on button Generate Invoices to invoice the shipments and then click on Generate Email Batch and then click on Run Batch to email them off to the customers. | ||
* | Creating a new pay-out for the purpose of taking money out of your till | ||
* | Creating a new pay-in for the purpose of putting money into your till |
Advanced Sale Processes
Sale Orders
- Entering and processing a sale order
- Creating a Non Stock Financial Credit from a Sales order
- Sales Order Payment Terms
- Creating a Stock Transfer Out and Transfer In from Sales Order Lines
- Entering a new sale quote
- Accepting and processing a sale quote
- Copying a sales quote to a service quote
- Creating a copy of an existing sale order
- Creating multiple sale orders/quotes using Mass Copy
- Adding multiple products to a sales order or quotes using the extract product button
- Handling of Sales Orders Laybys Eway with a deposits and payments against sale orders
- Cancelling a sale order and/or Prepaid Order
- Generating purchase orders or drop shipment from a sale order
- Creating a new customer from a sale order
- Setting the Gross Profit percentage on a sale order & Quote
- Linking and unlinking a sales order to a service order and service orders to sales order
- Working with Sales Order Filter
- Matching competitor price for sale quotes and orders
- How to view a contract from a sales order
- Orders that don't have to be supplied and delivered straight away
- Reversing a payment made on a sales order with a prepayment
- Stock quantity adjustments from within a sale
- Setting Low GP warnings for sales
- Handling sales order for customers that don't want back orders
- When a customer required on sales orders
- Creating Sale Order from Customer Favourites
- Saving A Transaction for Auto Warehousing
- Creating a Sales Order and changing the Customers Charge To
- Viewing the breakdown of web vs manual sales by customer and period
- Allow Changes to Sales Orders with a Payment
- Substitute a Kit with Its Kit Components
- Comparing Readysell Pricing with Competitors Price
- Managing National Account Sales for Office Choice
- Entering and processing a sale order/shipment for a non stock product and applying manual costing
- Why did my order in sales go on hold?
- Applying a different cost price to a sales order line
- How to change the site on a sale order/shipment
Sale Back Orders
- Create purchase orders from the sales back order list
- Exporting a list of sales back orders
- Understanding how sale back orders change with and without stock allocation
- Cancelling a Sales Backorder
- Displaying a list of sale back orders for held sales
- Has the sales back order been placed on a purchase order and what is the date the stock is due to arrive?
Sale Shipments
- Entering and processing a sale shipment
- Manually picking and packing a sale shipment
- Scan checking a sale shipment
- Entering a sales credit as a shipment
- Creating a picking slip for a sale shipment
- Completing a shipment
- Adding consignment information to a shipment
- Stock quantity adjustments from within a sale shipment
- Understanding blank locations on sale shipments
- Re-opening an In progress Shipment
- Merging In progress or Open status shipments into one shipment
- Using the order button on a POS sale shipment when the customer wants to take some stock with them and get the balance delivered
- Correcting Shipments that have been receipted with incorrect costing.
- Creating a copy of an existing sale shipment that is not from a sale order
- Sales Shipment from Retail (POS) using the PICK button
- Processing monthly batch invoices with Readysell Lite
- Completing consignment details to send to IFS (Integrated Freight System)
- Reversing an existing sale shipment
Deliveries
- Creating a Delivery by Scanning the Shipment
- Creating a sale shipment set based on delivery runs and extracting sale shipments onto the delivery based on that set
- Extracting sale shipments into deliveries
- Importing purchase orders into deliveries
- Generating a delivery manifest
- Scanning invoices to change delivery order in a delivery manifest
- Calculate Route for delivery
- Incorrect Action Item for an SMS on a Delivery Run correction procedure
- Incorrect Store Location on Delivery Map
Sale Invoices
Shifts
- Ending a shift
- Entering and declaring a cash count and ending shifts at end of day
- Running a Z-Read report by workstation and/or by workstation set
- Submitting cash count before ending a shift
- Cash Count Variance Correction
- End of Day Simplified for Windows Client Only
- How to handle Cash deposits in Retail Point Of Sale as one lump sum banked -Undeposited Funds Workflow for Cash Transactions in Readysell Retail Point of Sale
Less frequently used sale processes
Pre-ordrered Products
Sale Runs
Sale Shipment Runs
Sale Invoice Runs
Pay-ins/Pay-Outs