Customer Payments
- Sharon Harden (Unlicensed)
- Monica Chand (Deactivated)
- Carolynne Robertson-Dunn (Deactivated)
Owned by Sharon Harden (Unlicensed)
Overview
A customer payment in Readysell indicates that a customer has made a payment for the items they have purchased from you. A payment can be received via direct deposit, cheque, eftpos or cash.Once a payment has been entered, it can then be allocated against oustanding open items on the customer card, which it turn reduces the balance owing by the customer.
Getting Started
- Entering a new customer payment manually through Customer Transactions
- Entering and allocating a Customer Payment through Cards with 'Pay' button
- Entering a new customer payment through cards manually
- Reversing an existing customer payment
- Customer Payment Discount Feature on over and under payments through Customer Transactions.
- Allocating Customer Payments/Credits From Within a Card
- Making a Payment with a tender that has a Surcharge Fee
- Entering One Customer Payment and Allocating one payment against multiple cards setup
- Entering a customer payment through Customer Card for an underpaid invoice and leaving the balance on the transaction
- Entering a Customer Payment through Customer Card where they have overpaid
- Refunding A Customer for an Overpayment or straight Refund
- A customer payment received that has later bounced
- Transaction type is already on an outstanding payment
- Refunding a customer
- Eway Global Payments Integration
Reference
Buttons
Refer to Common Buttons.
| Image | Field | Description |
|---|---|---|
 | Extract Open Items | This allows you to extract/ allocate the payment to the parent and the child's open item. |
Fields
| Name | Description |
|---|---|
| Type | The type of transaction (CUSPAY (Customer Payment)) |
| Number | The transaction number of the customer payment |
| Status | A Status is update feature on any entry/transaction made within readysell. |
| Date | The date and time (local to the workstation) when the action took place. |
| Customer | The customer cardid and name |
| Tender | The method on how the payment was received. That is for eg Direct Deposit, Visa, cash, card, etc. |
| Value | The total value of the customer payment |
| Description | A description of the customer payment |
| Payment Reference | Usually the Cheque Number if payment was received in the form of a Cheque Tender. |
| Bank Account | The account payee name, bsb and account number. Its a sub account |
| Payee Name | This is the bank account name. This may be different from the card name or contact name. |
| BSB | This is the BSB (Bank-State-Branch) Numbers. Readysell automatically formats the BSB as you enter it. |
| Account Number | This is the bank account number |
Lines tab
| Name | Description |
|---|---|
| Date | The date of the customer open item that is part of the allocation |
Transaction Type | The transaction type of the open item that the payment has been allocated against. |
| Transaction Number | The transaction number of the openitem that was allocated against. |
| Open Item Balance | Value/balance of the open item that the payment was allocated against |
| Allocated Value | The value allocated against each open item that make up the payment |
| Running Balance | The balance on the open item once the payment has been allocated. |
General tab
| Name | Description |
|---|---|
| Site | The site that this customer payment defaulted or entered against. |
| Period | The period comes from the date of the payment. |
| Charge To | The card to which the payment is being charged to. |