Key Features

Customer transactions are purely financial transactions, they do not have any affect on the physical movement of stock on hand.

A customer payment in Readysell indicates that a customer has made a payment for the items they have purchased. A payment can be received via direct deposit, cheque, eftpos or cash. Once a payment has been entered, it can then be allocated against the customer card, and it then reduces the balance owing by the customer.

Customer Credit Notes and Customer Debit Notes are purely Non Stock Financial Transactions.These transactions have no effect on the Physical Stock Movement that is the increase or decrease of Stock on Hand.

If a customer debit has been paid and is already part of an allocation, the system will prompt you with a validation. If you choose to ignore the validation and continue with the reversal , the system will unallocated the associate payment that was against the debit about to be reversed.
When reversing either a Debit/Credit, If you try to back date the reversal the system will pop up with a validation message that the entered date is not in an open period.

Bad debts written off

If a customer has gone into liquidation or no longer exists, you may want to write off the balance of the customers account.
If a customer owes you money and the account is in Debit, you would insert a customer credit and post it against the general ledger account of Bad Debts written off with a taxcode of GST. Then allocate the cuscre against the open items.

If you owe the customer money and the account is in Credit, you would insert a customer debit and post it against the general ledger account of Bad Debts writte off with a taxcode of GST . Then allocate the cuscre against the open items.

You may not decide to use the GL account of bad debts written off, check with your accountant.

Then change the status of the Card to Archived or On Stop.

If the amount you are writting off is only a few cents or a few dollars not because they have gone into liquidation but just clearing minimal balances, insert either cusdeb or cuscre and post against GL account of ‘Discount Given (trade debtors)’.