Optimise integration to your WebX Store

Trouble Shooting WebX Integration

If you encounter any integration issues, try using the following guide to resolve the issue:

 Trouble Shooting WebX Integration

For reference information on how Office Brands integration works, see:

Office Brands Integration

WebX Integration

• Card Setup
• Web ID
• Web Customer Field (Plus Other Fields on Settings Tab)
• Send customer to the web button where customer does not exist at all on the web as yet
             

Product Setup

• Image ID

Custom Price Levels

• Effect on product price level uploads
• Effect on contract uploads

System Types

• Office Brands
• Web

Tasks

• Office Brands Business Intelligence
• Office Brands Competitor Sync
• Office Brands Sync
• Office Brands End of Day Sync
• Office Brands Category Sync
            

Office Brands Messages

• From the Advanced module – viewing all uploads and downloads, filtering to see certain things, using XML data field to search for a particular customer or product starting your search with %
• From the Contracts module based on individual contract
• From the Products module based on individual product

Data Portal Integration

Product Import Rules

Tasks

• Office Brands Product Import

Business Intelligence Integration

Tasks

• Office Brands Business Intelligence

National Accounts/Local Buys Integration

Card Setup

• National Account ID

Contracts for Local Buys

Tasks

• Office Brands End of Day Sync

Additional Reading:

Overriding Web order (SALWEB) prices with Readysell pricing

Handling eway web orders for Office Brands dealers

Setting up Web ID and Web Customer Name for a customer

Handling of Sales Orders Laybys Eway with a deposits and payments against sale orders

Using Office Brands messages to understand original order value, order value and Eway payments

Handling web orders