Optimise integration to your WebX Store
Trouble Shooting WebX Integration
If you encounter any integration issues, try using the following guide to resolve the issue:
For reference information on how Office Brands integration works, see:
WebX Integration
Card Setup
Web ID
Web Customer Field (Plus Other Fields on Settings Tab)
Send customer to the web button where customer does not exist at all on the web as yet
Product Setup
Image ID
Custom Price Levels
Effect on product price level uploads
Effect on contract uploads
System Types
Office Brands
Web
Tasks
Office Brands Business Intelligence
Office Brands Competitor Sync
Office Brands Sync
Office Brands End of Day Sync
Office Brands Category Sync
Office Brands Messages
From the Advanced module – viewing all uploads and downloads, filtering to see certain things, using XML data field to search for a particular customer or product starting your search with %
From the Contracts module based on individual contract
From the Products module based on individual product
Data Portal Integration
Product Import Rules
Tasks
Office Brands Product Import
Business Intelligence Integration
Tasks
Office Brands Business Intelligence
National Accounts/Local Buys Integration
Card Setup
National Account ID
Contracts for Local Buys
Tasks
Office Brands End of Day Sync
Additional Reading: