Correcting meter count runs and charging the difference

Owned by Monica Chand (Deactivated)
Last updated: Aug 30, 2017 by Diane Partridge
1 min read

When doing meter count run and you have wrongly inserted the wrong meter reading onto a meter you need a way to correct this and account for the difference.

Procedure

Meter Count Type = Correction - this will create a credit or invoice and is included in a meter charge run

  • Extract a meter count run for the Machine/Meters that you incorrectly inserted the count for
  • On the meter with the wrong count, insert the correct count into the Manual New Count

  • On the same meter you are correcting on the field 'Type' select 'Correction'

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  • This will correct the count for the meter and create either a credit if it is a lower count or a invoice if it is a higher count. This variance will be taken into account on a meter charge run.