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Correcting meter count runs and charging the difference

Correcting meter count runs and charging the difference

When doing meter count run and you have wrongly inserted the wrong meter reading onto a meter you need a way to correct this and account for the difference.

Procedure

Meter Count Type = Correction - this will create a credit or invoice and is included in a meter charge run

  • Extract a meter count run for the Machine/Meters that you incorrectly inserted the count for
  • On the meter with the wrong count, insert the correct count into the Manual New Count
  • On the same meter you are correcting on the field 'Type' select 'Correction'

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  • This will correct the count for the meter and create either a credit if it is a lower count or a invoice if it is a higher count. This variance will be taken into account on a meter charge run.

 

 

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