Troubleshooting issues with meter count run emails

Owned by Monica Chand (Deactivated)
Last updated: Mar 05, 2015 by Van Ho (Deactivated)

Office 365

For some reasons meter count run email that sends to itself will not parsed successfully on the reply email with the new counts. So far Office 365 mail account is the only known one with this issue i.e., GMAIL works fine in this scenario.

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Meter count request email sends to itself (Office 365)

 

Parser issue