/
Handling sales order for customers that don't want back orders
Handling sales order for customers that don't want back orders
If a customer card was set to not allow sales back orders, Auto-warehouse used to wait until 100% of the sale order was allocated. In some cases this was not be ideal. As a result, we have changed the way Auto-warehouse handles customers that do not allow sales back orders.
There are now two ways of handling customers that don't want back orders:
Turn off the Back Order Allowed check-box located in Cards>Settings>Customer Settings:
- As soon as one shipment is posted for the sale order, the sale order's status will be changed to "Posted"
- Any order lines that were not supplied by the first sale shipment will never be supplied
- Auto-Warehouse will:
- wait until the sale order reaches the Min Allocation %, just like any other orders
- wait after releasing one shipment. It will not release any more shipments for the order as long as one shipment exists for the order
Set the Max Shipments/Sale to 1 located in Cards>Settings>Customer Settings:
- The system will not allow any shipments for the order until all of the lines on the order are fully allocated
- Once all the lines are allocated, Auto-warehouse will release a sale shipment for the full amount ordered on all the sale order lines
, multiple selections available,
Related content
How automatic warehousing helps with receipting stock for sales back orders
How automatic warehousing helps with receipting stock for sales back orders
More like this
Receipting stock for sales back orders into a particular location
Receipting stock for sales back orders into a particular location
More like this
Understanding Percent Fully Allocated and Linkage to the Auto-Warehouse Function
Understanding Percent Fully Allocated and Linkage to the Auto-Warehouse Function
More like this
Controlling Product Quantity Shipped using Supply Type Ignore
Controlling Product Quantity Shipped using Supply Type Ignore
More like this
Understanding automatic warehousing
Understanding automatic warehousing
More like this
Turn on Stock Allocation
Turn on Stock Allocation
More like this