Template Replacement Variables
The following list of variables can be used in the Subject or Body fields on Email defaults or Email batch defaults. (Choose Email defaults for normal emails, choose Email batch defaults where you are working on email batches)
| Variable | Description | Examples | Notes |
|---|---|---|---|
| {TRANSACTION-NUMBER} | The external transaction number(s) of the relevant transactions(s) |
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| {LONG-DATE} | The transaction date of the relevant transaction in "dddd, dd MMMM yyyy" format |
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| {SHORT-DATE} | The transaction date of the relevant transaction in "dd/MM/yyyy" format |
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| {FROM-NAME} | The full name of the current Readysell user | ||
| {TO-NAME} | The name of the person to whom the email is being sent | ||
| {CASE-NAME} | The name of case | ||
| {FROM-PHONE} | The phone number that is listed in 'users' | ||
| {FROM-EMAIL} | The email address that the email is being sent from | ||
| {CUSTOMER-ORDER} | The "Customer Order" of service order |
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| {TOKEN} | The "Token" of service order, case and meter count run |
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| {DATA} | Various hard-coded data that needs to be inserted by the system |
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{OBJECT:NotesText} {OBJECT:ExternalNotesText} | The contents of anything entered into the "Notes" text box when sending the email. |