Given that you are set-up with the necessary permission you can reset user's password at any time.

From the navigation panel, double-click Administration> Users
Select the user you wish to Reset Password for
Click on Reset Password and a pop up window will appear
Show me
Type over the old password with the new password
Click on Reset Password
Caution

When the password is reset, the system automatically set/tick the Change Password On First Logon to on. Click/untick this flag to turn it off.
Click on Save
Logon to Readysell using the new password to validate

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