Refunding a Sale - Credit Note

Owned by Sue Michael (Unlicensed)
Last updated: Aug 16, 2012
1 min read

Step 1: Scan the Customer Receipt

  • This will prompt for an operator code


Step 2: Left click / tap "Credit sale" 

  • This will convert the "Sale" to a "Credit"


 

Step 3: Left Click / Tap "Complete"

  • This will bring up the following message


 
Step 4: Left Click / Tap "No Gift Cards Available"

  • This will bring up the following confirmation message


 
Step 5: Left Click / Tap "Yes" 
A "Credit Note" receipt will be printed for the customer