Redeeming a gift voucher

If a customer presents a gift voucher for a sales order, process the sale as normal but select Gift Voucher as the tender type.

  • If the amount of the sale is less than the balance of the gift voucher, Readysell will print a new gift voucher for the balance.
  • If the amount of the sale is greater than the balance of the gift voucher, the sale should be processed as a split sale. The customer can then pay the balance of the transaction using another tender.

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    Shipment

     

    Invoice

    Currently if the customer tender type default is set, invoicing GV redemption does not give you a choice to select the required GV Redeem tender for this. Until this gap is closed please unselect the default tender type, complete the GV invoicing then reset the default tender type.