Using the Office Brands Messages

Overview

You are able to access the Office Brands Messages from different parts of the program.  Depending on what it is exactly you are after will determine which part of the program you should check.

Procedure

Select "Administration" from the navigation panel. Then select "Advanced" and "Office Brands Message"

Contract uploads

If you have changed one contract or added one or more customers to a contract and would like to monitor the progress of the sending of that contract to the web, from the contract itself, click on button Related, click on Show Office Brands

Click on "Relationships" from the navigation panel, then select "Contracts",find the contract you are interested in, click on related, then click on "Office Brands Messages"

Messages and you will see the progress of the contract upload using the Status column.

If you have just sent the contract. Then first it will say Sent in a light green colour.  Later in the day you should see either:
Red: Failure (check the xml response - it will tell you why it failed - usually web customer name in Readysell does not match the org entity name from Web Admin)
Dark Green: Success (contract loaded with no issues)
Orange: Success with errors (which usually means that the contract has products on it that are not currently on the website but the contract for the other products went up fine)

Product and pricing uploads

If you have added a new product or updated an existing product that is flagged for display on website, you can access the messages log as well directly from the product.
Search for and select the product in the products module.  Click on button Related, click on Show Office Brands Messages and you will see the progress of the products and pricing uploads using the Status column.  First it will say Sent in a light green colour.  Later in the day you should see either:
Red: Failure (check the xml response - it will tell you why it failed)
Dark Green: Success (contract loaded with no issues)

Web Orders that come into the Sales Orders module

Any order that comes into Readysell Sales Orders module from the web has a transaction type/code of SALWEB on it
This means that you can select the SALWEB, click on button Related, click on Show Office Brands Messages and you will see the xml data that was received in on the order.
This data on the xml shows you what addresses came in on the order, what payments (if any) came through from the web, etc.  It is similiar to what is on your emailed copy of the order, but with the program data added to it.

Office Brands Messages module

From the Navigation panel, open up Administration, open up Advanced, click on Office Brands Messages

In this window you see what is going up and coming back in between Readysell and the web.