Troubleshooting: Location missing on sales shipment lines

Owned by Shannon Ball
Dec 02, 2018

     The location of product in a sales shipment lines can been missing, if following have occurred:

  • The Van location for a User is set to WHS, instead of a separate van location created in Locations. Please remove the WHS from the user and created a new location for the technician's van.
  • If the product is Quarantined, this could also stop it from applying a location to the product. Change the Supply from Quarantined to other option to re-applied the location.