...
Note, some of the links below are existing features and a few may be added to this list just before they are released.
Note, examples of all of the features below have been added to the Readysell Demo server. You can download the demo client and work with the examples yourself. To download the demo client, click on the following link: Try Readysell Demo
Orders and Quotes
There a quite a few small but important features around orders and quotes that we would like more service sites to be using.
Service quotes now copy the full range of detail lines to service orders
There are four non-stock costing methods in Readysell. Those methods were not available in some parts of sales and service orders. Now they are available.
Service Orders/Quotes now support non-stock manual costing methods
Sales Orders/Quotes now support non-stock manual costing methods
There is now a convenient way to copy details from an existing service or sale order to a new sale or service order.
You can now copy a Sales Quote to a Service Quote
You can now copy Service Quote to a Sales Quote
It is now easy to link sale and service orders together. So you can see which sales and service orders are related to each other.
Sales orders and service orders can now be linked to each other
If you are running your own ticketing system. You could add service orders, but you could not change them. Now you can send some updates from your third party ticketing system to your Readysell service orders.
There is now an API that allows you to modify service orders
...
The toner tracking and toner pools features have been around for a long time, we want part of Readysell for several years. But we only setup one site using those features. We have improved our documentation and understanding of how to implement these features. We would like to help more sites use those features. In addition there are a few changes around machines that we would like you to use.
Apart from toner tracking/toner pools. There are some changes related to machines that might benefit your site.
MachineIdNumeric is a read-only field on machines that allows you to sort machines in numerical order
Contracts can be added to a machine and the machine can be added to a contract
Machine Average meter monthly countMachines
Toner PoolsToner tracking is about automating reserve stock and toner resupply for single machines. Toner pools extend toner tracking to keep a single pool of reserve stock at the customer's site for a group of machines. We what to help more sites use this feature.
Staff Schedule
We received feedback on staff schedule from one trial site. Based on that feedback we have added a lot of features to staff schedule. We would like more sites to use the schedule with your service workmany features and enhancements. We are now ready to help more sites use staff scheduler. We are not sure as yet if the features we have added cover all the basic requirements. We believe most of the requirements are covered. But we need sites to start using the module to help your business and to also help us validate that we have now included all the basic requirements.
Set up/Creating/tracking a staff schedule for a service call for a technician
Navigating from Service Orders to the Schedule and back to the service order
Create a new staff schedule for service order call, once the first service order call is finalised if a further service call is created for that service order for a technician.
When changing or moving the tech, date and/or time on the staff schedule for service order call, update the service call
Staff Schedule customisation to show date from a specific start and end time instead of from 12 am to 11.59 pmShowing only working times on the Staff Schedule
Does anyone have any questions?