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The list of links below includes those areas of our service module that are currently included in our service optimisation program. Readysell wants to help you get started using any or all of the features.
Note, some of the links below are existing features and a few may be added to this list just before they are released.
Orders and Quotes
There a quite a few small but important features around orders and quotes that we would like more service sites to be using.
Service quotes now copy the full range of detail lines to service orders
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There is now an API that allows you to modify service orders
Machines
The toner tracking and toner pools features have been around for a long time, we want to help more sites use those features. In addition there are a few changes around machines that we would like you to use.
MachineIdNumeric is a read-only field on machines that allows you to sort machines in numerical order
Contracts can be added to a machine and the machine can be added to a contract
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Staff Schedule
We received feedback on staff schedule from one trial site. Based on that feedback we have added a lot of features to staff schedule. We would like more sites to use the schedule with your service work.
Set up/Creating/tracking a staff schedule for a service call for a technician
Navigating from Service Orders to the Schedule and back to the service order
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