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  1. In the navigation panel, double-click Relationships then Supplier Transactions.
  2. Click Credits.
  3. Click New. The New Supplier Credit window opens. 

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  4. Enter header details for the credit:
    • Select the supplier who the credit is for.
    • Enter a description for the credit.
    • The date is automatically set to today's date, but you can change it if you need to.
  5. Click the Line Items tab.
  6. Enter line information:
    • For the Account Site, select the correct General Ledger Account.
    • Enter the Value Inc or Ex and the correct tax code.
    • If desired, enter a different description at this level.
  7. When you have finished, finalise the transaction:
    • Click Finalise to finalise the credit without allocating it.
    • Click Finalise and Allocate to finalise the credit and allocate it against an invoice. If the finalise and allocate action button is greyed out that would be because there are no outstanding open items to allocate against on this card.
    • Click Finalise and New to finalise the credit without allocating it, and start another transaction.
  8. If you want to add a note for the credit, you must finalise the supplier credit firstly then click on Note in the ribbon

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