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- In the navigation panel, double-click Relationships, then click Cards.
Click New in the ribbon to create a new card. The Card Details screen will display.
Expand title Show Me Note: If you are creating a customer that is similar to an existing customer, you can use the Copy option to copy some of the existing customer's details.
- In the top section of the Card Details screen, enter details for the card as follows:
- Card ID uniquely identifies the card in the system.
- Card Type is an optional method of grouping cards together for contract pricing, reporting, etc.
- Status is the customer's status. Usually this will be Active for new customers. You do not need to change this field. Status
- Name is the customer's name.
- Tick Is Customer to mark this card as a customer.
- Click on the General tab.Card general settings
- Fill in the following fields as necessary:
- Trading As allows you to enter a customer's trading name, if this is different from their registered name.
- ABN is the company's ABN.
- Parent allows you to specify a parent company in respect to Printing .Printing
- Charge To is the card to which invoices will be charged. If the customer is from a branch, you must select the head office; otherwise, it defaults to the current customer.
- Click on the Bank Accounts tab. Card bank accounts
- Enter bank account details for the customer as follows:
- Click New to create a new account.
- Enter the payee name, BSB and account number.
- If this is the customer's primary account, check Customer Primary Account.
- Repeat this process for as many bank accounts as you wish to add. See Card bank accounts for more information on adding bank accounts.
- Click on the Addresses tab.add link to card Card addresses
- Enter address details for the customer as follows:
- Click New to create a new address.
- In the Name field, enter the customer's name. If this is a postal address, the name will appear as the first line on address labels.
- In the Street 1-4 and Suburb fields, enter the customer's address details.
- Using the checkboxes below the Suburb field, specify the purpose of this address: Accounts, Delivery, Physical or Postal. An address can have more than one type.
- Repeat this process for as many addresses as you wish to add. See Card addresses for more information on customer addresses.
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- Click on the Contacts tab.
- Enter contact details for the customer as follows:
- Click New to create a new contact.
- In the Name field, enter the contact's name.
- In the Job Description field, enter the contact's job description.
- If the contact accesses the website, enter their web ID in the Web ID field.
- Fill in the Phone, Mobile, Fax and Email Address fields.
- In the Role field, select the role that best describes the contact at their company.
- Using the checkboxes, specify the roles that the contact plays within Readysell. See Card contacts for more information about these fields.
- Repeat this process for as many contact people as you wish to add. You must have at least one contact person.
- Click on the Settings tab, then the General Settings sub-tab.
- Fill in the fields as follows:
- In the Card Status field, specify whether the customer is a lead, a prospect, or an active customer.
- If you wish to give this customer a discount from list price, enter this in the Discount from List field.
- Optionally, assign a Tax Code to the card. This tax code will be used as the default tax code for miscellaneous debits and credits that are entered against this card.
- If you wish to make this customer available at point of sale, check Available on POS.
- Click on the Customer Settings sub-tab.
- Fill in the following fields:
- In the Tender field, optionally select a tender. This will be used as the default tender for payments made by this customer.
- In the Payment Term field, select the customer's payment term.
- In the Invoice Mode field, optionally select the way that the customer prefers to receive invoices.
- Enter any other appropriate details. See Card settings to learn more about the fields on this tab.
- When you have finished, click Save to save the customer's record in Readysell.
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