The following list of variables can be used in the Subject or Body fields on Email Defaults or Email Batch Defaults.
| Variable | Description | Examples | Notes |
|---|---|---|---|
| {TRANSACTION-NUMBER} | The external transaction number(s) of the relevant transactions(s) |
|
|
| {LONG-DATE} | The transaction date of the relevant transaction in "dddd, dd MMMM yyyy" format |
|
|
| {SHORT-DATE} | The transaction date of the relevant transaction in "dd/MM/yyyy" format |
|
|
| {FROM-NAME} | The full name of the current Readysell user | ||
| {TO-NAME} | The name of the person to whom the email is being sent | ||
| {CASE-NAME} | The name of case | ||
| {FROM-PHONE} | The phone number that is provided | ||
| {FROM-EMAIL} | The from email address | ||
| {CUSTOMER-ORDER} | The "Customer Order" of service order |
| |
| {TOKEN} | The "Token" of service order, case and meter count run |
| |
| {DATA} | Various hard-coded data that needs to be inserted by the system |
| |
| {NOTES} | The contents of anything entered into the "Notes" text box when sending the email. |