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You need to merge any categories for stocked products that do not have a webid with some other appropriate category that does have a webid. By the time you complete this process. You should be able to check and find no stocked categories that do not have a web category id. See Merging product categories to clean up store categories.
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You can get rid of archived categories by merging them with a category that is not archived! As long as the archived category is not an Office Brands category. |
Refresh Category WebId on your product categories
Check your product categories and make sure you can see the existing web category information on your product categories. See Reviewing web category ids.
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The procedure below is getting replaced in the next few weeks. We are adding a automatic procedure to refresh your webcategory id each night. Which will eliminate the problem of categories having the wrong web category id. |
Make sure the names of all your store product categories can't possibly conflict with the name of any OneX category. Find your store products in administration, product categories and adjust the names of any that look like they might conflict with OneX. Add a suffix to the category if in doubt, the suffix can be anything, but remember it will display on the website. One approach is to just put a full stop ',' at the end of your store product categories.
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