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- Define business requirements
- Discuss project structure
- Discuss training options. Noting that the only way to avoid unexpected training charges is to plan your training hours with a training budget at the start of the project
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The notes below identify some of the material that might be covered when holding a project engagement meeting at your site. Those notes can be adapted to suit a phone discussion should we agree the project engagement meeting can be handled by a phone call/s.
Readysell will help you estimate your training costs by deciding how many days Readysell will spend at your site, then developing a training budget. This is the most important single thing you will do to help you avoid unexpected charges.
Please view the Readysell Project Engagement Meeting Video below before your project engagement meeting (see How To Play Videos ):Widget Connector url https://www.youtube.com/watch?v=oaeDNXtykuc&feature=youtu.be
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Deciding on how many hours Readysell will spend on site is the most important thing you do at the start of the project. Don't forget that:
- All prices are quoted ex gstGST
- Flights, accommodation and meals are also charged for time on site
- It is your responsibility to stick to the training budget. If you you ask Readysell for more days of on site or remote training may incur additional charges, Readysell will not check the budget. We will do our best to provide the training you request
- Readysell's day rate is contained in the "Readysell Service Fee Policy - Office Brands" that you would have been sent as part of our "Welcome Pack" email. Make sure you read this document and know the ex GST Readysell day rate for staff visiting your site.
- Make sure you multiply expected days on site by Readysell's ex GST day rate to get a estimate of on site training charges!
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Readysell will help you design a training program using a combination of the following available training strategies. The strategy chosen will effect your training charges. The only way to minimise minimize the change of unexpected training charges is to plan and budget your training hours at the start of the project:
- Self training using text and videos in the training guide, not charged
- On site training by Readysell training team members, charged at our day rate during training, during the conversion weekend and after conversion
- Remote screen to screen training, charged at our remote training rate, you may have a number of included free hours
- You can have Readysell staff on site to give you a premium experience. But Readysell staff on site are charged at our day rate ex GST plus travel and accomodationaccommodation
- You need to balance Readysell staff on site with self training. You can save yourself some charges by conducting some of the training yourself.
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You may get some included training and implementation assistance hours. Those hours can be used on training or on implementation assistance. Such as our support team assisting you by explaining the various checklists with you and helping you review data. John Nairn's time reviewing checklists and data does not count towards the included training and implementation assistance hours, but training, checklists and data review by any of our other team members will count as training and implementation assistance hours. |
See Also: How To Run Your Readysell Training Program
Aims
The aim of the project is to implement Readysell 8 with a minimum of stress on your customers, your staff and your business.
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- Visit this page for more details
Charges
- Greg Payne Readysell will be contacting you before the project engagement meeting to discuss any costs and charges that might be involved.
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