Entering and processing a Service Order Warranty

Create a Service Order Warranty (SRVWAR) for a machine or product that is still under warranty and charge the manufacturer for the service. 

1. In the Navigation panel, double click on Service then click on Service Orders.

2. Create a service order as you do however specify these fields as follows

   1. Order Type : select Warranty (workflow changes the Type to SRVWAR)
   2. Manufacturer : select machine or product manufacturer (workflows sets Charge To to the manufacturer)

   3. Warranty Reference : enter warranty reference number 

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3. Complete the Service Order Warranty as you would for a Service Order