Sending an accounts receivable follow up using an email batch

Run and Manually Extracting the Email Batch

1. In the navigation panel, double-click Relationships> Email Batches.

2. Click New in the ribbon to create a new email batch. The new email batch screen will display. 

3. From the drop down in type select Accounts Receivable Follow up 

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4. Enter an Email Name to best describe the batch
5. You may wish to change the Email Subject. This is drawm from a System Reference - Email Batch Defaults >Accounts Receivable Follow Up.
6. If you do not wish to receive a BCC, remove the email address

7. Click on Extract Batch from the top panel, pop up box will appear

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8. Enter a Statement Date. The date entered is used to calculate the ageing used on the statement

9. Turn the appropriate check boxes on
10. Leave Start Customer and End Customer blank if you wish to extract statements for all customers other make a selection

11. Click OK 

12. Review the details that have been extracted into the Batch
13. If there are multiple email addresses for the One customer, you may wish to only send out 1 reminder. Highlight one of the email addresses you dont want to email in the detail line and click on Delete. Remember to always click on Save on any changes to the Email Extract. 
14. Once you are happy with the batch extract and tidyup

15. Click Run Batch Now from the top ribbon.

16. You are then taken to the Log Window and the process begins.
17. Once completed the 'Success' flag on the detail lines tab will all be ticked. Check.
18. Email batch sending status checking is similar to Sending customer statements using an email batch