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  1. From the Navigation panel, double click on Relationships then click on Campaign
  2. Click on New to create a new campaign
  3. Key in Description for the campaign
  4. Click on Extract Cards in the ribbon line to extract customer card for this campaign

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  5. Specify extract card criteria and click on OK   

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  6. If required, click on Generate Cases to generate cases for all of the addresses for this campaign 

     Go to Relationships>Cases to view and manage generated cases

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  7. If required, click on Generate Email Batch to generate and manage emails for all of the addresses for this campaign

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  8. Click on Finalise to complete the campaign

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    Click on Related button on the ribbon line to view the Email Batch details for a campaign

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