When doing meter count run, wrongly you have put a huge number of count and need a way to correct the right 'old count' when doing the next meter count run and need to credit the customer if user is overcharged.
To correct incorrect meter counts- Create a meter count run and enter the incorrect count, e.g: 6000 in the manual column and finalise the meter count run then extra the count run again and add 5000 manual column and finalise it.
- If the customer is charged minimum, there is no need to correct
- if the customer is overcharged, need to create a credit shipments