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  1. From the Navigation panel, click on Sales then click Invoices

  2. On the list view screen is a list of all of Sale Invoices
  3. Locate and select the invoice to be reversed
  4. View the information to ensure that is the invoice you want to reverse

  5. Click the  button from the top panel

    This permission is restricted, contact Readysell Support if you do not see the button.

  6. Pop-up message box with the Date defaults to the original invoiced date. It is recommended to go with the default unless you have good reason not to.

     Show me

  7. A print or send email pop-up screen to give an option to send the reversal invoice to the customer.

    There are and buttons which will show you the reversal/original invoice screen of the invoice.

    Sale Invoice reversal does not reverse the associated stock allocations. Use the Credit function at the line level for individual item or at shipment level for the entire invoice.

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