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CodeDescriptionDefault ValueComment
CANAUS-METER-CARDIDCanon Australia Card IDCANAUS
CANAUS-METER-NSO-IDCanon System Linkage NSO ID

CANAUS-METER-PASSWORDCanon System Linkage Password

CANAUS-METER-SECTIONSCanon System Linkage Section Count1
CANAUS-METER-USERNAMECanon System Linkage Username

COUNT-COLLECTION-OVERRIDE-EMAILMeter count collection override email address

COUNT-COLLECTION-OVERRIDE-URLMeter count collection override URL

METER-AUTO-BALANCE-EXPIRY-DAYSMeter auto balance expiry days90
METER-MINIUM-USAGE-EXPIRY-PERIODSNumber of periods to expiry the meter usage that created using minimum usage type 3
PREPOPULATE-SERVICE-ORDER-LINE-ACTION-BYPrepopulate service order line action by fieldFalseIf the value of this system reference is true. Then the actioned by field on all service call actions will prepopulate (fill in by default) as the technician assigned to the call. This saves a lot of time if the technician doing the work is almost always the same as the technician assigned to the call. If two technicians are working on the call, you would have to change the actioned by to suit.
PREPOPULATE-SERVICE-ORDER-LINE-DATEPrepopulate service order line date fieldFalseIf the value of this system reference is true. Then the actioned by field on all service call actions will prepopulate (fill in by default) as the technician assigned to the call. This saves a lot of time if the technician doing the work is almost always the same as the technician assigned to the call. If two technicians are working on the call, you would have to change the actioned by to suit.
SERVICE-CALL-ACTIVITY-REQUIREDMandatory service order activity types
Enter the codes of any service order activity types that are required on every service order. For example 'LBR' for labour.
TRAVEL-TIME-PRODUCTTravel time product
Enter the product code of the product to be used for travel time. For example 'TRAV'
WEB-PORTAL-COUNTS-ENABLEDUse the web portal to accept email counts rather then the email parser.

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