Try and set up Meter Charge Run Sets before you run your meter charge runs.
If a Meter has not been counted for a period, the system will validate based upon the count cycle on the meter if you try and extract a meter charge run.
- From the Navigation panel, lick on Services> Meter Charge Runs
- Click on New to create a new meter charge run (METCHG)
Click on Extract Meters from the top panel to retrieve the meter count for charging. Box as per below image will appear.
Select the Meter Charge Run Set. The lines will appear.
- Click on Calculate Usage to determine which charge to use between Minimum and Variance
Click on Prepare Shipments to produce shipment lines for invoicing
Click on Finalise to generate meter charge shipments
Finalise button allows the user an opportunity to make adjustments e.g. GST rounding differences, to the shipment prior to completing the Meter Charge Run
Click on Complete to generate then post meter charge invoices for the generated shipments
Click on Generate Email Batch to produce meter charge invoice email batch
- Technical Note. When you click this button, the system:
- reads all the invoices generated by the shipments on this meter charge run
- for each invoice it reads the charge to customer
- then on the charge to customer it then finds any contact persons that are accounts payable
- if the contact person has an email address, then the meter charge invoice is included as a line in the email batch
- Technical Note. When you click this button, the system:
Click on Run Batch Now to send the meter charge invoice emails to the customers
- Technical note, before the lines are actually emailed. When you click on the Run Batch Now button. For every line email batch, the system will:
- find the charge to that matches the card on the email batch line
- Make sure the invoices is linked to a shipment which is for the current meter charge run
- Further reading: Sending customer invoices using an email batch
- Technical note, before the lines are actually emailed. When you click on the Run Batch Now button. For every line email batch, the system will: