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Overview

The Settings tab on the Card Details window contains four different settings tabs for the card.

General Setting tab

Fields

Field

Description

Card Status

This allows you to set the card’s status. Readysell provides some predefined statuses that can be applied to cards:

  • Active: The card is valid and active. Transactions can be posted against the card.
  • Closed: The card is closed. Transactions cannot be posted against the card.
  • Lead: The card is a potential lead.
  • Legal: Legal action is being taken (or considered). Transactions cannot be posted against the card.
  • Prospect: The card is a potential prospect, you can only create Sale Quotes for this customer.

Commonly, a customer card will start as a lead, progress to a prospect, and then become a customer.

SiteSet a site for this card

Discount from List

If the client receives a discount from the list price, this will be entered here. This is only relevant for customer cards.

Tax Code

If a tax code is assigned to a card, this code will be used as the default Tax Code for that card throughout the system. If a sale is entered for this card, the tax code on the card will be used even if it is different from the tax code for the product.

Available on POS

If this is checked, the customer can be seen at POS (point of sale). This is only relevant for customer cards and for sites running with the separate Readysell Point of Sale system (flag is on by default when setting up a new customer card).

Send Documents To Parent

If this is checked, all relevant documents for this card will be sent to its parent. The parent can be defined in the General tab.

Customer Setting tab

Fields

Field

Description

Customer Tender

The default tender to be used when this customer is invoiced. If a tender is set here, the sale will automatically use this tender when it is finalised, you will not be able to change the tender on the sale. If no tender is set here, a tender selection screen will be shown for each sale.

Payment Term

The payment term that has been assigned to the customer. Payment should then be received from the customer based on these terms.
Ensure you assign the right payment term to the customers card.

"Customer" tender method won't be avialable when tendering sales if:

1. There is no customer on the sale
2. The customer on the sale has a "Customer Payment Term" of "From Invoice Date" with zero days.

Supply Type

The way in which goods are allocated to sales orders placed by this customer.



AllocateBack OrderShip
Allowed
Use Case / Notes
AllocateAny stock that is availableRemaining quantity(tick)Default. Used in the majority of cases.
IgnoreNoFull quantity ordered(tick)

Behaves like stock allocation was turned off. This has several implications. No stock allocation.
If you create a shipment, for eg by clicking on the ship button or by auto warehousing, the whole on-order quantity will be extracted to the sale shipment.   Whether or not there is sufficient stock to supply the goods.  

Sale shipments include everything on order when stock allocation is turned off. This could be used in the case where the customer has their supply type set to Ignore and their order is always drop shipped from the supplier (purchase order raised from sales order).

You can set a supply type on all lines of the sales order to Ignore and hit the ship and use the Show In Report to get a Pro Forma Invoice that you can send the customer before you do invoice them.

PriorityAny stock, even if it's been allocated elsewhereRemaining quantity(tick)Urgent orders.
In StockOnly allocate if full quantity remaining on order is availableNo(tick)

The behavior of in stock is only allocate stock if the full quantity remaining on order is available. If full quantity is not available fully back order the item. Allowing users to purchase the whole amount.

One shipment per line

Back OrderNoFull quantity ordered(error)Manually control the order processing however still want to increase the stock quantity on hand via purchase run.
QuarantineNoNo(error)

Location for returned stock or over supply of stock quantity for reviewing and processing at a later time.

WaitingNoNo(error)Set by the system if the order has a future "Ship After" date or is waiting on stock from drop shipments or allocated purchases.

Price Level

This is the default price level assigned to the customer. This is used for calculating sell prices. This level can be overridden when a sales order is entered.

Credit Limit

The customer’s credit limit they have with you

Carrier

The carrier (courier/delivery service) to be used for deliveries / consignments for shipment.

Customer Start Date

This field holds the date and time that you wish to begin trading with the customer, or that the customer was set up in the system. This must be manually entered.

Customer End Date

This field holds the date and time that you will be ceasing trading with the customer, or that the customer was put on stop. This must be manually entered.

Cost Centre

Allows you to record the customer’s internal cost centre code, if one exists.

Contract Start Date

This is an overriding date that all contracts for this customer will start from. If you have (or had) a contract with the customer, this field holds the date and time that all contracts are to begin. This must be manually entered.

Contract End Date

This is an overriding date that all contracts for this customer will end at. If you previously had a contract with the customer, this field holds the date and time that the all contracts are to finish. This must be manually entered.

Max Shipments/Sale

The maximum number of shipments that is allowed per sales order. This can be used to minimize freight charges by reducing the number of times you deliver out to the customer.

Invoice Mode

The way in which the customer is invoiced. There are three options:

  • Manual invoicing: The customer receives one invoice per shipment/picking slip, to be manually created some time after the shipment is finalized.
  • Batch invoicing: The customer receives one invoice per month, containing the invoices for all shipments within that period. Throughout that time they receive delivery dockets which can be priced or unpriced.
  • Invoice Per Order: The customer receives one invoice per order. This invoice is generated automatically once all lines on the sales order have been shipped. Throughout that time they receive delivery dockets which can be priced or unpriced.

Customer Order Req

  1. Customer Order Required – Would show a validation error if it is not entered, but would allow duplicates 
  2. Customer Order Required (warn on duplicate) – Would show a validation error if it is not entered, would show a validation warning if there’s a duplicate
  3. Customer Order Suggested – Would show a validation warning if the customer order is not entered
  4. Customer Order Suggested (warn on duplicate) – Would show a validation warning if the customer order is not entered or if it is a duplicate
  5. No Customer Order Required – No warnings or validations- DEFAULT
  6. Unique Customer Order Required – Would show a validation error if it is not entered or if it’s a duplicate

Back Order Allowed

Specifies whether any products on this customer’s order/s can be back ordered. If the flag is off and you cannot supply any items off the customers order and do not change the item to another suitable item then the sales order will go to Posted status the moment you complete the shipment of what you can supply out of the original order. Therefore no stock goes to back order.

Payment TenderIf you choose a tender method for a customer payment, the next time you go to pay that customer it should default to the same tender method. This field defaults payment method for customer from the customer payment tender field.

Customer Reports tab

FieldDescription

Delivery Docket Method

How the customer prefers to receive delivery dockets. The options are:

  • Email Immediately (Background) - i.e. goes straight to the customer, no chance to write in the body of that email or add any attachments.
  • Email Immediately (Prompt) - the prompt window comes up allowing you to be able to attach any files, change the to address, write in the body of the email.
  • Manual - nothing happens. Nothing emails, nothing prints - it becomes a manual process for you to decide what happens to that delivery docket.
  • Print Immediately
  • Print Immediately and Email Immediately (Background) - prints and then emails off straight to the customer, no chance to write in the body of that email or add any attachments.
  • Print Immediately and Email Immediately (Prompt) - prints and then pops up the prompt window allowing you to be able to attach any files, change the to address, write in the body of the email.

Delivery Docket

The overriding report template used when generating delivery dockets for this customer if they do not wish to use the standard one in the workstation settings.

Invoice Method

NameDescriptionName for Import/Export and Bulk Update Runs
ManualDon't automatically print or email the invoice to the customer.Manual

Email Batch (Automatic)

Automatically email the customer their invoice at the end of the day.EmailBatchAutomatic

Email Batch (Manual)

Mark this customer's invoices to be emailed in the next manually generated invoice email batch.EmailBatchManual

Email Immediately (Background)

Automatically email the customer their invoice in the background when it is generated.EmailImmediatelyBackground

Email Immediately (Prompt)

Prompt the user to email the customer their invoice when it is generated.EmailImmediatelyPrompt

Print Immediately

Automatically print the customer's invoice when it is generated.PrintImmediately

Print Immediately and Email Batch (Automatic)

  • Automatically print the customer's invoice when it is generated.
  • Automatically email the customer their invoice at the end of the day.
PrintImmediatelyandEmailBatchAutomatic

Print Immediately and Email Batch (Manual)

  • Automatically print the customer's invoice when it is generated.
  • Mark this customer's invoices to be emailed in the next manually generated invoice email batch.
PrintImmediatelyandEmailBatchManual

Print Immediately and Email Immediately (Background)

  • Automatically print the customer's invoice when it is generated.
  • Automatically email the customer their invoice in the background when it is generated.
PrintImmediatelyandEmailImmediatelyBackground
Print Immediately and Email Immediately (Prompt)
  • Automatically print the customer's invoice when it is generated.
  • Prompt the user to email the customer their invoice when it is generated.
PrintImmediatelyandEmailImmediatelyPrompt

Invoice

The overriding report template used when generating invoices for this customer if they do not wish to use the standard one in the workstation settings.

Statement Method

NameDescriptionName for Import/Export and Bulk Update Runs
NoneStatements will not be sentNone

Email/Fax

Email the customer their invoice at the end of the month.EmailFax

Print

Flag this customer to have their invoice included for printing at the end of the month.Print

StatementThe overriding report template used when generating statements for this customer if they do not wish to use the standard one in the workstation settings.

Split Meter Invoices By Machine

If this is checked, a separate meter invoice will be sent for every machine (used by the service module).

If this is not checked, all machines will be invoiced together.

Sales Reporting tab

FieldDescription

Primary Sales Person

The sales representative assigned to this customer.

Sale Territory

The region assigned to the customer card that the sales rep may or may not be assigned to look after. This is used for reporting purposes.

Sales Group

The sales group assigned to the customer card. This is used for reporting purposes.

Show in Sales Rep

Show this customer’s transactions on sales reports. (flagged as on by default for a new customer card)

Web Integration tab

FieldDescription

Web Customer Name

The organisation entity name of the customer on the website (needs to be extracted from WebX Web Admin underlined org entity name and pasted into this field). This is required for Readysell to connect to the website and upload data such as customer invoices and contracts. If this does not match the org entity name off web admin, the contracts will load with a failed message. If this field is not filled in at all, the contract will not send up to the web, and neither will any invoices for the customer.

MPS Account ID

If the customer uses FM Audit, this field holds their account ID from the FM Audit system (used by the service module).

Web Order Approval

This is flagged (ticked) if an order created on the web must be approved before they are accepted. Setting this field will enforce web order approval only after the customer approval process is configured in WebX Org Admin. See Managing the Customer Approvals Process in the WebX documentation. The approval is sent up to the web as part of a contract or base contract (price level). One of the users at the customer end (the store's customer end, not the store's end) will have authorisation to then process the approval.

Min for Web Approval

The minimum web order value that requires approval. Orders with a value below this amount will be automatically approved. Orders on or over this value will require the approval as noted above.

National Account IDThe Office Brands National Account ID for this customer. Provided by head office.

Loyalty Points tab

FieldDescription
Loyalty Points Mode

Specifies the mode the customer is set for.

Default - use the standard default loyalty points.

Disabled - disable loyalty points for this customer only.

Multiply - uses the loyalty points value field as well. Multiply the loyalty points by whatever amount is in the loyalty points value field.

Override - uses the loyalty points value field as well. Override the loyalty points by whatever amount is in the loyalty points value field for all products.

Loyalty Points ValueUsed by the Multiply and Override function as noted above.

Customer Portal Users tab

Caution

The customer portal is not yet implemented: settings in this tab currently have no effect. More information will be available when the customer portal is completed and available for use.

FieldDescription
User Name
Full Name
Department
Email Address
Phone
Operator Code
Site
Is Active
Change Password on First Logon

Supplier Settings tab

Fields

Field

Description

Account

The GL account to be used for the supplier card. This is mainly used for non-stock suppliers of things like utilities. For example, your telephone provider would use the “Phone/Internet Charges” account, electricity, water, rates, etc.

Payment Term

The payment terms for this supplier. This is used to assign due dates on invoices.

Supplier TenderThe default tender to be used when this supplier is invoiced. If a tender is set here, the supplier payment you enter will automatically default to this tender when processing it. If no tender is set here, the tender field will need to be manually entered for each payment.

Supplier Acc Number

Your account code with the supplier required for purchase orders by your supplier. This is also used for the EDI system which requires the account code to be attached to a file or purchase order.

Min Order Value (Inc)

Minimum $ value for orders placed with this supplier. If you place a purchase order that is lower than this limit, Readysell will display a validation screen but you can still choose to send the purchase order to the supplier if you wish to do so.

Min Order QtyMinimum quantity for orders placed with this supplier. If you place a purchase order that is lower than this limit, Readysell will display a validation screen but you can still choose to send the purchase order to the supplier if you wish to do so.

Credit Limit

Your credit limit with the supplier.

Reorder Cycle

Specifies which reorder run the supplier belongs to. This is used to automatically generate purchase orders.  i.e. If you order from this supplier Monday and Wednesday, you can create a code of MW which is then used in the parameters side of things in the purchase run.

Lead Time

The estimated time from placing an order with the supplier to the delivery date to your door. This is entered in days.

Ex Works Lead Time

The estimated time that it takes a supplier to process and ship stock, not including delivery time. This is entered in days.

Operating DaysMonday to Friday, Monday to Saturday or 7 Days - what are the days this supplier is open - the lead time takes this into consideration when working out the back order due dates and the due date of the purchased goods.

Stock Service Branch Code

Service branch code must be added to retrieve stock levels so that when you are looking at sales and purchasing, you can see what your supplier has on hand as at the start of the day at his site.
BPay Biller CodeThe Bpay Biller Code is located on a Supplier Invoice or Remittance. The biller code is what is needed to perform a BPay transaction. The entity receiving the funds needs to have a biller code and a CRN (Customer Reference Number) to locate your individual payment.
Flags

Ignores Min Order Qty

If this is checked, Readysell will ignore any minimum order quantities on any products for this supplier.

Supplier Order Req

Checked if the supplier requires an order reference for orders to be processed.  The field needs to be then added to the purchase receipt/invoice window/s accordingly and view variant saved.

Auto Email Remit

If this is checked, a remittance will be automatically emailed when a payment run is completed.

Back Order Allowed

If this is checked, orders from this supplier will stay open until all stock is fully received or the order is cancelled. If this is not checked, the entire order will be marked as posted once the first invoice is posted and all non received stock will no longer show as being on purchase order.

Site-Specific Settings tab

 Show me

FieldDescription

Site

Site id for the supplier for each bpay reference.

BPay Customer Ref

Enter the supplier BPay details for a site or each site (if you have multiple sites with difference references

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