Sometimes a unit will need to be changed on a sale shipment which is in progress. I.e. stock on hand says box of 12, but you only have 10 eaches on hand and need to be able to scan the 10 eaches.
A sale shipment will not let you change the product unit when the status is In Progress (in picking stage).
This is one of the reasons the Re-open button is available to you to use.
- From the Navigation panel, click Sales then Shipments
Select a shipment with status "In progress"
Tip is activated for "In progress" status shipment only.
- Click to set the shipment status back to "Open" status
Respond to the pop-up warning message
Expand title Show me Click Yes to reopen the shipment
Expand title Show me - Click No if you do not wish to proceed
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