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Overview

Machines in Readysell represent a support contract. The actual device, such as a printer, associated with the "machine" record in Readysell a seperate thing from the "machine" service contract.

If you need to move equipment from being owned by one customer to another, you need to close the old machine and create a new one. The new machine representing the new service contract.

Procedure

Change the machine status on the existing machine to "Archived"

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