Overview
The Status tab on the Card Detail window contains information about the card's status.
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Field | Description | ||
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Created | The date and time that the card was created in the Readysell system. | ||
Created By | The Readysell user who created this card. | Rank | The customer's importance, ranked against all other customers in the system (a lower number is a higher rank). Customer ranks can be calculated periodically. |
Last Sale Inv | The date and time that the last sale invoice was created in Readysell. This is generated automatically by the system. | ||
Last Purchase Inv | The date and time that the last purchase invoice was generated in Readysell. This field will usually be empty except in cases when the supplier delivers goods directly to the customer. | ||
Last Customer Pay | The date and time that the last customer payment was received in Readysell. This is generated automatically by the system. | ||
Overall Rank | Readysell suggests that you set the Task 'Ranking' Ranking days to have a value of 90. It is up to you, you may want to consider more sales such as the last year or the last 6 months. Whatever you do you want to have a value with the parameter so that you ignore very old sales. You should not leave the value within the task blank. The reason is that you want to give more weight to recent customer performance and you want to ignore very old customer performance. As you want your ranking to reflect trends in customer performance. If you leave the ranking days empty without a value. Readysell will rank customers based upon all sales forever, This can mean that big volumes of sales a long time ago are reflected in your current performance rankings. Hiding the recent performance difference between customers. In short, you don't care about sales that are very old you only care about recent sales. The overall rank is calculated by taking the Value Rank, Quantity Rank and Margin Rank, adding them all together, and then sorting the overall rank column from smallest -> largest. It's possible that multiple customers end up with the same rank. For example, Customer A may be Margin 1, Value 1, Quantity 3 and Customer B may be Margin 2, Value 2, Quantity 1. In this case, they both end up with the same "Overall Rank". - The task that updates this is called Ranking (Navigation Panel > Administration > Advanced > Tasks > task name: Ranking. There are no settings you can change for this ranking procedure, it is built into the program) | ||
Value Rank | The value rank is based on the total value of the sales to this customer. That is add up the value of the sales not including credits- The task that updates this is called Ranking (Navigation Panel > Administration > Advanced > Tasks > task name: Ranking. There are no settings you can change for this ranking procedure, it is built into the program) | ||
Quantity Rank | The quantity rank is based on the total number of times the customer has bought from you - The task that updates this is called Ranking (Navigation Panel > Administration > Advanced > Tasks > task name: Ranking. There are no settings you can change for this ranking procedure, it is built into the program) | ||
Margin Rank | The margin rank is based on the averaged-out margin on the sales for this customer (add the filed of Margin onto the shipment or invoice tab and sum it)- The task that updates this is called Ranking (Navigation Panel > Administration > Advanced > Tasks > task name: Ranking. There are no settings you can change for this ranking procedure, it is built into the program) | ||
Avg Monthly Inv Value | Calculated based on sales | ||
Avg Monthly Inv Line Value | |||
Avg Monthly Inv Count |
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The Balances tab on the Status tab of the Card Details window shows the customer and supplier balances for the current card.
Note: If a payment is dated into the future, items in future periods affect future balances, not current balances. So for eg if a supplier payment was dated into the future but allocated against prior dated open items, then payment in the future doesn't affect balances of this month
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Buttons
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Button | Description | |
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Pay | Generates and allocates a new customer payment for the selected open item(s). The amount in parentheses shows the balance of the selection. Highlight the open items you want to pay, then click Pay to generate and automatically allocate a new customer payment. Options:
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Allocate | Generates an allocation for the selected open item(s). Highlight the open items you want to allocate, then click Allocate to generate an allocation. | |
Group filter options | Statement View: This is to show the same open items that print on the customer statement. Being all outstanding open items and any credits/payments that are dated in the current month. | |
View filter | This allows you to view only unallocated open items, or all open items. | |
Show in Report | ||
Show Source In Report | Options:
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Source Record | This takes you to the transaction selected e.g.: | |
Show Details | Opens the selected open item in a new tab. |
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Field | Description |
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Date | The date and time of the open item. |
Age | The age of the open item. |
Type | The type of open item (e.g. SALINV for tax invoices, SRVINV for service order invoices). |
External Code | An optional alternate code for the transaction. This is not normally used. |
Transaction Number | The transaction number of the open item. |
Value | The total value of the open item. |
Balance | The amount owing on the open item. This may differ from the value if a part payment has been made. |
Description | A description of the open item. |
Due | The date when the open item is due based upon the payment terms on the card. |
Rev | Shows whether the item has been reversed. |
Tax Value | Shows the total value of all tax applied to the open item. |
Due Override | Manual due date for when open item is due, when entered system ignores due date that is automatically generated. |
In Dispute | Gives you ability to flag Customer/Supplier open item as in dispute so that when you do a supplier payment run it will not extract the open item to be paid. |
Allocations tab Anchorallocationstab allocationstab
allocationstab | |
allocationstab |
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The message tab on cards displays the ability to view phone call(In/Out) message logs and record notes against a message log line also meter count emails that where deployed for the card.
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Loyalty tab
The Loyalty tab on the Status tab of the Customer Detail window contains information about the customer's loyalty points balance.
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Field | Description |
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Gained | This shows the total number of loyalty points the card has gained, including points that have been redeemed. |
Redeemed | This shows the number of loyalty points the card has redeemed. |
Balance | This shows the card’s current loyalty point balance. |
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