When doing meter count run and you have wrongly inserted the wrong meter reading onto a meter you need a way to correct this , there is one of two things you can do.
Meter Count type = Reset Count - No charging or Crediting. This count is Not included in a meter charge run
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On the same meter you are correctly on the field 'Type' select 'Reset count'
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and account for the difference.
Procedure
Meter Count Type = Correction - this will create a credit or invoice and is included in a meter charge run
- Extract a meter count run for the Machine/Meters that you incorrectly inserted the count for
- On the meter with the wrong count, insert the correct count into the Manual New Count
On the same meter you are correcting on the field 'Type' select 'Correction'
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- This will correct the count for the meter and create either a credit if it is a lower count or a invoice if it is a higher count. This variance will be taken into account on a meter charge run.
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