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urlhttps://www.youtube.com/watch?v=iqrt9bIuRfo

  1. Click Add Activity, by default Travel and Labour activity types are automatically added.

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    Tip

    Click Image Added to delete an activity.

  2. Enter Start and End Time in hh:mm format for an activity

    Tip

    Click Image Added to populate the current time for a time field.

  3. Enter Comment if any
  4. Click Image Addedto select Repaired Desc from the list. 

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    Tip

    Use the Image Addedto locate the required note.

  5. Click Image Added to add part required for this service call.
    1. Click Image Added to enable barcode scanner mode to scan it the part required, or 
    2. Click Image Added to search for a part.
  6. Enter the Used Qty
  7. Optionally enter :
    1. Back Order Qty
    2. Serial Number
    3. Notes.
  8. Click on New Count to enter Meter Counts if any

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  9. Click Image Addedto obtain customer's signature as sign-off for the call

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  10. Click Accept Signature 

    Tip

    Click Clear to clear the signature.

  11. Enter customer name in Signed by.

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  12. Click Finalise Call.
  13. Click Yes to submit a complete service call.

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