| Code | Description | Default Value | Comment |
|---|---|---|---|
| CANAUS-METER-CARDID | Canon Australia Card ID | CANAUS | |
| CANAUS-METER-NSO-ID | Canon System Linkage NSO ID | ||
| CANAUS-METER-PASSWORD | Canon System Linkage Password | ||
| CANAUS-METER-SECTIONS | Canon System Linkage Section Count | 1 | |
| CANAUS-METER-USERNAME | Canon System Linkage Username | ||
| COUNT-COLLECTION-OVERRIDE-EMAIL | Meter count collection override email address | ||
| COUNT-COLLECTION-OVERRIDE-URL | Meter count collection override URL | ||
| METER-AUTO-BALANCE-EXPIRY-DAYS | Meter auto balance expiry days | 90 | |
| METER-MINIUM-USAGE-EXPIRY-PERIODS | Number of periods to expiry the meter usage that created using minimum usage type | 3 | |
| PREPOPULATE-SERVICE-ORDER-LINE-ACTION-BY | Prepopulate |
| service order line action by field | False | If the value of this system reference is true. Then the actioned by field on all service call actions will prepopulate (fill in by default) as the technician assigned to the call. This saves a lot of time if the technician doing the work is almost always the same as the technician assigned to the call. If two technicians are working on the call, you would have to change the actioned by to suit. |
| PREPOPULATE-SERVICE-ORDER-LINE-DATE | Prepopulate |
| service order line date field | False | If the value of this system reference is true. Then the actioned by field on all service call actions will prepopulate (fill in by default) as the technician assigned to the call. This saves a lot of time if the technician doing the work is almost always the same as the technician assigned to the call. If two technicians are working on the call, you would have to change the actioned by to suit. | |
| SERVICE-CALL-ACTIVITY-REQUIRED | Mandatory service order activity types | Enter the codes of any service order activity types that are required on every service order. For example 'LBR' for labour. | |
| TRAVEL-TIME-PRODUCT | Travel time product | Enter the product code of the product to be used for travel time. For example 'TRAV' | |
| WEB-PORTAL-COUNTS-ENABLED | Use the web portal to accept email counts rather then the email parser. |