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  1. From the Navigation panel, click Sales then Shipments

  2. Select a shipment with status "In progress" 

    Tip

    is activated for "In progress" status shipment only.

  3. Click  to set the shipment status back to "Open" status

  4. Respond to the pop-up warning message

    Expand
    titleShow me

    1. Click Yes to reopen the shipment

      Expand
      titleShow me

    2. Click No if you do not wish to proceed