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1. From the Navigation panel, click Administration>Advanced>System Types then select SERVICE
2. Select WEB-PORTAL-COUNTS-ENABLED and set the Value to True

3. Click Save 

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   Note
   This setting is universal as such will be applicable to all meters where Count Method = Email (Automatic)

4. Conduct a meter count run

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   An example of email count copy request sent to customers Expand title Show me Image RemovedImage Added

Customer instructions on how to complete and submit a web-based count copy request form 

1. Click on the link provided in the copy count email received

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2. Customer's default web browser opens and displays a web-based form

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3. Key in a new count for all the machines/meters on the form in the specified New Count space

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4. Click Submit Counts to return the filled form to the store

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5. A message appears to confirm that meter readings have been submitted

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   Readysell will auto-update the New Count for the respective meter count run machine/meter using the submitted form

6. Close the browser if needed

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