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  1. In the navigation panel, go to Service then Service Orders.
  2. Click Click on button New to create a new service order

  3. The Service Order detail window will display. 
  4. On the top panel, click on button Create Customer 

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    titleShow me

  5. Enter the customer's name Name. Optionally, you can enter also enter a card type, a payment term and an invoice delivery method.
    (By default, the payment term is set to 30 EOM and the invoice delivery method is set to Manual.)
  6. In the Person section, enter a contact name Contact Name and a telephone Phone number.  You may also enter an email addressEmail Address.
  7. Enter the customer's Street address . Optionally, you can and Suburb.  You should indicate what type of address this is as what prints on the service order/shipment/invoice is dependant upon the Is Delivery address.  Optionally, and specify the travel time.click you can specify the Charge Travel Time and set time in terms of Travel Time Minutes.
  8. Click on button OK to save the change

The new customer card will be created, and their details will be populated automatically into the service order you are creating.

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