When doing meter count run , wrongly and you have put wrongly inserted a huge number of into the manual new count and you need a way to correct the right 'old count' when doing the next meter count run and need to credit the customer if user is overcharged.
To correct incorrect meter counts- Create a meter count run and enter the incorrect count, e.g: 6000 in the manual column and finalise the meter count run then extra the count run again and add 5000 manual column and finalise it.
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this, there is one of two things you can do.
Meter Count type = Reset Count - No charging or Crediting. Not included in a meter charge run
- Extract a meter count run for the Machine/Meters that you incorrectly inserted the count for
- On the meter with the wrong count, insert the correct count into the Manual New Count
On the same meter you are correctly on the field 'Type' select 'Reset count'
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- This will only reset the count back to what it should be it will not create a credit for the difference nor will it create an invoice nor will this count be part of a meter charge run.
Meter Count Type = Correction - this will create a credit or invoice and is included in a meter charge run
- Extract a meter count run for the Machine/Meters that you incorrectly inserted the count for
- On the meter with the wrong count, insert the correct count into the Manual New Count
On the same meter you are correcting on the field 'Type' select 'Correction'
Expand title Show me 
- This will correct the count for the meter and create either a credit if it is a lower count or a invoice if it is a higher count. This variance will be taken into account on a meter charge run.