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Note
The only time you would insert a customer debit onto the customers account is if the transactions was a type of Expense or Write Off

Customer Debit Notes are purely Non Stock Financial Transactions from within the Card (Cusdeb).

They have no effect on the Physical Stock Movement, that is the increase or decrease of Stock on Hand.

Usually Customer Credit is used to write off a bad debt or for a write off to Discount Allowed (trade debtors) for a minimal outstanding amount of a few cents that the customer may have underpaid.

If stock is sold and stock is returned you would not insert a Cusdeb or Cuscre you would go back to the source transaction and do a Salcrd.

Do not dissect a cusdeb or cuscre against any other general ledger account other than a type of expense gl account, eg trade debtor discount, freight outwards, bad debt written off etc.
Never expense a cusdeb or cuscre against a stock on hand gl account or sales revenue general ledger account.


n the navigation panel, double-click Relationships then Customer Transactions.

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