If a customer card was set to not allow sales back orders, automatic warehousing used to wait until 100% of the sale order was allocated. In some cases this was not appropriate. As a result we have changed the way automatic warehousing handles customers that do not accept sales back orders.
There are now two ways of handling customers that don't want back orders:
- Turn of the back orders checkbox on the customer settings tab on the customers card:
- As soon as one shipment is posted for the sale order, the sale order's status will be changed to "Cancelled"
- Any order lines that were not supplied by the first sale shipment will never be supplied
- Automatic warehousing will:
- wait until the sale order reaches the minimum allocated percentage, just like any other order
- wait after releasing one shipment. It will not release any more shipments for the order as long as one shipment exists for the order
- Set the maximum number of shipments on the customer settings tab of the customer card to 1:
- The system will not allow any shipments for the order until all of the lines on the order are fully allocated
- Once all the lines are allocated, automatic warehousing will release a sale shipment for the full amount ordered on all the sale order lines