Understanding the training responsibilities of Readysell and of your team

• •  The project leader must :
    • work with the Readysell training team to get a feel for the training material and to decide which parts of the training guide are relevant to your business
    • make extensive use of the Readysell training guide
    • become sufficiently trained by completing all key segments of the training guide relevant to their business and practice each of the skills until they are proficient
    • needs to be aware of the day to day work and the depth of understanding required by all users.
    • work with Readysell to develop a training program for your business. Then plan, with Readysell's assistance, which of the training guides below and what in hours training might be required for each user. This results in a daily training plan for the whole business for the entire project 
    • train your team members using the training program you have developed
    • work with Readysell to take action based on training audits conducted by the Readysell training team
    • work with Readysell to develop a post implementation plan around how to apply all the best practice guides in your business over a number of months once the initial conversion is complete
  • Power (key) users in each area of the business must:
    
    • be trained by the project leader using the training program developed by the project leader
    • be trained by Readysell where the project leader needs some training assistance
    • make some use of the Readysell training guide
    • Complete some parts of the Readysell training guide, being those parts listed for them in the training guide prepared by the project leader
  • Operational users involved with processing work:
    
    •  need to be trained by the project leader in how to perform day to day tasks
    • don't normally need to use the training guide. The project leader will provide all the hands on training required 
    • can often perform their day to day work if they are just being shown how to do their job with Readysell
    • Depending on the project leader and power users confidence in their own training of the operations staff. The operations staff
    • may sometimes benefit from completing all of the Readysell overview training guide. But normally this is not required.
    • may sometimes benefit by being shown the relevant parts of training guide segments and skills tests that apply to their day to day work. But this is a judgement call, you may find this is not required
      

Ensure success by following the following recommended training procedure