How to design a training plan for your business

Using the training budget, we determine the mix of on site, remote and self training. This process checks that your training budget is reasonable, the budget may need to be adjusted:

• • • On site training by Readysell's training team is something like ten times more effective in terms of speed of training than any other training strategy.  It is also the most expensive approach.  Sites that use on site training generally recommend it to other dealers despite the cost as being value for money.  We can give you some contacts such as OTC if you want some references
    • Remote phone to phone and screen to screen training is something like one tenth as time effective as on site training.  You may get some hours of remote training included in your deal.  Once you have used up your included hours, remote training is chargeable.  Remote training is best used as a flow up to on site training, particularly to audit how well your team are pickup up on their other training

• • • Self training will not work at all unless you define your training expectations before you start.  You must conduct your own self training to reinforce or replace on site and remote training.  But you can't run self training unless you:
      • Let Readysell know your self training expectations.  Some sites want to just "learn the basics", others want to "cover the lot".
      • Readysell's extensive point by point and video training in our training guide will be of no use to you unless you plan and control how it is used by your team.  We get sites that make great use of the training material and others that don't get any benefit from it at all.  The dealers that succeed are always the ones that planned and controlled the use of the training materials from the start of the project.
  • If you want to just "learn the basics":
    • • Extract the training guide pages to word documents in a shared "cheat sheets" folder and cut out the parts you are not going to use
      • Put a link to the cheat sheets folder on all your teams desktops
      • Make a list of who on your team is going to learn each of the remaining topics on the cheat sheets.  This should be in the training plan on the shared project control document.  Then send this link to all your team members so they know what is expected
      • Make sure your team members have access to USB headphones to play the training videos, then get them together and show them how to play one video to make sure they know how to do this
      • Finally, have at least once a week every week reviews with Readysell progress on the training plan vs your expectations.  Our preference is twice a week to make sure you're continuing on and not finding any blockers and get on top of any issues before the next week rolls around.
  • If you want to  "cover the lot":
    • • Save a bookmark to the Readysell 8 training guide.  Put a link to the cheat sheets folder on all your teams desktops
      • Make a list of who on your team is going to learn each of the remaining topics on the cheat sheets.  This should be in the training plan on the shared project control document.  Then send this link to all your team members so they know what is expected
      • Make sure your team members have access to USB headphones to play the training videos then get them together and show them how to play one video to make sure they know how to do this
      • Finally, have at least once a week every week reviews with Readysell progress on the training plan vs your expectations.  Our preference is twice a week to make sure you're continuing on and not finding any blockers and get on top of any issues before the next week rolls around.

The Readysell training guide is huge, the user guide is even larger.  Don't try to learn everything in the training guide.  Look at the topics listed and particularity the star ratings.  Focus on planning to learn all the key skills you and your team will need for the first few days of operations following your conversion weekend.  You can, and should, learn more about Readysell slowly over the months that follow your initial conversion.  You may wish to trim your training program to basics and ignore some of the more advanced options in the training guide.  But what ever you do, make sure it is planned at the start of the project!