Overview

Eway transactions are a lot like Paypal. The transaction payment tender is taken from the customer account and logged in eway clearing account. The appropriate payments can then be transfered from the eway clearing account to your bank account.

Transfer the money from eway to your bank

• Our understanding is Office Brands IT support can help you with this procedure. At this time Readysell does not have anything to do with transferring money from eway to your bank account.

Optionally set a minimum deposit required for pre-paid orders

• You can setup a minimum deposit on pre-paid orders. This does not effect eway, as eway orders are created from WebX. But it helps with pre-paid orders created in your business. 

Setup a tender to be used to handle eway.

The name of the tender should be “Eway”. The source field on the tenter type has to have a value of “Web”

Set transaction selected transaction types to not allow use of the eway tender on those translations.

Minimum training requirements

• If your team are not well trained on how to manage pre-paid orders, you will need to organise some training on pre-paid order processing. Including:
  • Standard workflow for eway orders with no unusual requirements
  • Product substitutions
  • Orders that contain a special product, that is a product that does not exist on your system
  • Using the Office Brands message to understand more about the original order, value, products and payment

See also:

Reversing a payment made on a sales order with a prepayment

Accepting deposits and payments against sale orders