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Overview

The website will show the catalogue prices for products unless you specifically override the price. The "Display on Website" checkbox on products can be used to send your sell prices to the web instead of the default sell prices.


If you are overriding pricing on catalogue products on the web:

  • Any current valid flyer pricing will not be seen/applied on your website for those products that are flagged as display on website in your product file.
  • Once you have flagged Display On Website on a product you are now assuming full control over all pricing on this product both in Readysell and your website as the pricing in Readysell will now flow up to the web becoming store pricing.
  • If you turn off Display On Website on the product, the product pricing will go back to the standard Office Brands pricing and you no longer will update that pricing on that product on the web, it will be controlled by Office Brands.


Overriding catalogue pricing on the web

  1. Open Readysell
  2. Click on Inventory
  3. Click on Products
  4. Search for product and select it
  5. On tab Pricing, the store needs to add/change pricing (this includes overriding List, bulk and Govt pricing levels with your own pricing)
  6. On tab Settings
    1. Make sure flag is turned on for Display On Website
      (this will ensure your pricing is displayed on the customer's website)
    2. If you do not want your sell pricing overridden by the next pricing update, then make sure you turn on flag Ignore Sell Unit/Price - this means the onus is now on you to update your pricing on that product.
  7. Click on button Save

The task listed below will run within 15 minutes and update the pricing on the web for that product.

What task runs the product and pricing updates?

  1. Open Readysell
  2. Click on Administration then click on Advanced> Tasks
  3. Select Office Brands Sync
    This task runs every 15 minutes and picks up changes to pricing in a product within 15 minutes
  4. The Office Brands End of Day task runs nightly and picks up any new products and images.

Did this pricing send up to the web?

In Readysell

  1. Open Readysell
  2. Click on Inventory
  3. Click on Products
  4. Search for product and select it
  5. Click on button Related (top panel of screen)
  6. Click on Show Office Brands Messages
  7. This will show you the headers and details of products and pricing going up to the web.

In Web Admin

  1. From Internet Explorer ("e" icon on your computer's task bar or start menu or desktop)
  2. Copy and paste this in to log into store's web admin https://www.officenational.net.au:8000/webapp/wcs/tools/servlet/ToolsLogon?XMLFile=common.mcLogon
  3. Enter in your username and password
  4. Click on button Log On
  5. Click on Products
  6. Click on Find Catalog Entries
  7. In the Code field, key in the product code
  8. Select from the drop down field next to it Matches containing
  9. Click on button Find
    The product should appear to screen if it has made it up to the web.
  10. Click on the check box to the left of the product to tick it
  11. Click on Prices (the word Prices just above tab Category)
  12. Click on Pricing Summary
  13. You are now shown what pricing was uploaded from Readysell and will be loaded to the web.

My pricing is wrong on my website and wrong in Readysell

This could be because you haven't updated your pricing on your products from a catalogue load or a price book run and the Display On Website flag is on.

First check to see if the Display On Website flag is on.

  1. Open Readysell
  2. Click on Inventory
  3. Click on Products
  4. Search for product and select it
  5. On tab Pricing, the store needs to add/change pricing
  6. On tab Settings
  7. Make sure flag is turned on for Display On Website
    (this will ensure your pricing is displayed on the customer's website)

Where did the pricing come from on the product in Readysell

  1. From the Navigation panel
  2. Click on Inventory
  3. Click on Products
  4. Search for and select the product
  5. Click on tab Tools
  6. Click on button Audit Trail
  7. Look for any changes in pricing
  8. If you cannot see any changes in pricing, then look for anything that says Price Book Run or Catalogue Load
  9. It will say which Price Book Run number of Catalogue Load
  10. The user on it will be blank
  11. But if you go to that module in the Navigation panel, select that loaded catalogue or price book run, click on tools, click on Audit Trail, you will see the user that that load/run.

If your pricing is not correct and you want it to match the pricing on the Office Brands catalogue

Update your system with the latest catalogue loads or run a price book run.

  • If Display On Website is still flagged on the product, that updated pricing will then flow through to the web.
  • If you turn off Display On Website on the product, the product pricing will go back to the standard Office Brands pricing and you no longer will update that pricing on that product on the web, it will be controlled by Office Brands.

Should you require any assistance with this, please contact Readysell with a support email (send to support@readysell.com.au) or ticket through your Readysell program.

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