When doing meter count run and you have wrongly inserted the wrong meter reading onto a meter you need a way to correct this, there is one of two things you can do.
Meter Count type = Reset Count - No charging or Crediting. This count is Not included in a meter charge run
- Extract a meter count run for the Machine/Meters that you incorrectly inserted the count for
- On the meter with the wrong count, insert the correct count into the Manual New Count
On the same meter you are correctly on the field 'Type' select 'Reset count'
- This will only reset the count back to what it should be it will not create a credit for the difference nor will it create an invoice nor will this count be part of a meter charge run.
Meter Count Type = Correction - this will create a credit or invoice and is included in a meter charge run
- Extract a meter count run for the Machine/Meters that you incorrectly inserted the count for
- On the meter with the wrong count, insert the correct count into the Manual New Count
On the same meter you are correcting on the field 'Type' select 'Correction'
- This will correct the count for the meter and create either a credit if it is a lower count or a invoice if it is a higher count. This variance will be taken into account on a meter charge run.