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Purchase Order can be generated for the Service Order products on backed order.

  1. In the navigation

    pane

    panel, go to Service then Service Orders

    .

  2. Create your a service order with products on back order

  3. From the Service Order ribbon which is located on the top panel. Click on button Purchase.

  4. You will be taken to the newly created purchase order screen

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  5. Review and update the Purchase Order as needed e.g. increase QTY to be purchased

  6. Click on button Complete to process the purchase order

  7. Service Order shows the backed order back ordered part has been allocated and Percent Percentage Allocated is now 100%

  8. Fill in the Repaired Description

  9. Click on button Complete to invoice the customer and complete the Service Order