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A product may have a number of other products associated with it. For example, a printer's associated products might include toner a buy one get one free offer or it might include any other products associated to it like toner cartridges, paper, and so on.You You can view a product's associated products by clicking Associated Products in the ribbon.
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Association type of 'Replace' causes the product to be replaced in Sales and Purchasing. Workaround if you need to order stock for a product with an association type of Replace. Go to the product>associated products>change the association for a second to cross-sell and save. Then place the product onto a manual purchase order remembering to set the product back to the original association type of Replace after saving your purchase order. |
To create an associated a new product association
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- From the Navigation panel click , click on Inventory, then click on Products.
- Search for the product required
- Click on the General tab from on the product then click details
- Click on Associated Products tab
- Click on button New
The Product Association box window will appear
Expand title Show me 
- Select the Product that you require to be associated
- Then select the Association Type
- Add (Free Product) - Buy One Get One Free offer - e.g., If you buy a notepad you will get a pen for free
- Add (Paid Product) - When you purchase an item and a related item is asked to be purchased. e.g., you buy a bbq set, a gas cylinder will be added to the purchase
- Cross Sell - A chair is being purchased there is a cushion that comes with it if customer wants to purchase
- Related - This is a related products that can be drawn on at any time. e.g., A printer can have a related toner
Replace - The original product has been superseded, you can still put it on order and shipment, however, you will be prompted to replace with associated product for all open orders and shipments en masse.
Info New order or shipment will be replaced by the associated product automatically with the associated product pricing.
- Enter the quantity for free product - This field shows the quantity that must be purchased to qualify for a free product - If you are using the Buy One Get One Free option. e.g., Buy 2 get 1 free offer, this field would be set to 2.
- Enter the quantity of free products - This field shows the number of free products that the customer will receive when you are using the Buy One Get One Free option. e.g., Buy 2 get 1 free offer, this field would be set to 1
- Enter the free product that your require
- cap - This is the maximum number of free products that a customer can receive per transaction. This is only valid for 'Add (Free products)' associations.
- Click on button Save and Close once you have completed setting this product association up.
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If you go to a product and add an associated product and set the Associated Type to Replace and the original product exists on any open shipments or orders, the system will prompt if you want to replace the original with the associated product it will mass change without changing price or quantity when you Save the product change.
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30/05/2023 Association Type : Cross Sell will pop up suggestion for user. Association Type : Add, Replace and AddPaid will make a change on lines (i.e. Order lines) Association Type : Cross Sell will do nothing as Retail POS do not have pop up suggestion feature. Association Type : Add, Replace and AddPaid will make a change on lines (i.e. Order lines). In some cases, association will not available on POS due to Product Associate To status as archive. |