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This step should only be done once ever!
To turn all customers off for loyalty…
Navigation panel > Bulk Maintenance > Bulk Update Runs
click on button New
Key in the name Update all cards to disable loyalty
click on button Extract
Bulk Update Run Set - use the drop down, if the Run Set called Disable Card Loyalty does not exist to select, click on button New (if the run set already exists skip steps a - c and select the run set instead)
Make your run set look like this
Click on button Save and Close
Click on button OK for the bulk update run to run
Review the results (you will see both customers and suppliers in the list, this is okay)
Click on button Post
This will now update ALL of your cards with the loyalty points to be disabled
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Navigation panel > Administration > Advanced > System Types > LOYALTY
Select LOYALTY-POINTS-ACTIVE
Change the value to read as True
click on button Save
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STEP 5 - Check the results for those customers
Navigation panel > Relationships > Cards
Filter to show existing customers
Add column to the list view for Loyalty Points Mode
Add column to the list view for Loyalty Points Gained
Add column to the list view for Loyalty Points Balance
Add column to the list view for Loyalty Points Redeemed
Make sure Loyalty Points Mode is set to Default for all relevant customers (If all customer’s are to be set to allow loyalty, you can use the Bulk Update Run to update them at once)
Make sure all other Loyalty Points columns for those customers are set to 0
Bulk Update Run if you want to update all customers to be set to allow Loyalty Points
Navigation panel > Bulk Maintenance > Bulk Update Runs
Click on button New
Click on button Extract
Drop down the Bulk Update Run Set selection
Click on button New
Set it to the below:
If you click on Text tab, you can copy and paste using the
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following, instead of manually setting up the Visual tab
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[Is Customer] = True And [Status] In ('Active', 'On stop')
Click on button Save and Close
Click on button OK
Review the results on the Lines tab
Delete off any that you do not want to have Loyalty turned on for
If you are happy with the results, click on button Post
It may take a while to post that setting to all of those customer cards but let the system complete the posting of this setting.