Overview
Products, parts and machines are linked together as follows:
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In order to get the 'Predicted End Date' action you need to setup the following
- Log onto Readysell>Service>Machines
Find the machineid and click on 'Related' from the top ribbon and select 'Show Product' - The product that stands for the machine (model) will display to screen
- Click on general tab
- Click on parts tab
- Add the part product to the product
- Then add 'expected meter count'
- Do not tick 'Is supply' ('is supply' means it is a toner and uses toner tracking system and the start date for the part will be immediately)
If this tick is True as Is Supply is ON, we don't start it until we get information back from FM Audit and/or emails that provide toner level data.