Page Comparison

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In the navigation panel, click on Sales then click Invoices

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1. From the Navigation panel, click on Sales>Invoices

2. A list view of all invoices will display based upon the filter selected in ribbon
3. Search for the Invoice to be reversed
4. View the information to ensure that is the invoice you want to reverse is the correct one
   Click on the reverse button from the top panelthe Shipments tab in the detail area and make a note of the Shipment number.
   You will need to go back to the Shipment eventually and Invoice it. 

5. Click the Image Added button from the Ribbon

   Note
   This permission is restricted, contact Readysell Support if you do not see the button.

   
   

6. Pop-up message box will appear for you to fill in the date

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   Image Removed

   It will give you an option to print the reversal, there is also a "Show Reversal" button

   with the Date defaults to the original invoiced date. It is recommended to go with the default unless you have good reason not to.

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   title Show me
   Image Added

   
   

7. A print or send email pop-up screen to give an option to send the reversal invoice to the customer.

   Tip
   There areImage Added and Image Addedbuttons which will show you the reversal/original invoice screen of the invoice.

   
   

   Warning
   Sale Invoice reversal does not reverse the associated stock allocations. Use the Credit function at the line level for individual item or at shipment level for the entire invoice.

   
   

8. Ensure you go back to the Shipment , and Invoice it.